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Housing Specialist HCV

Job Categories

Administrative and Support Services
Nonprofit
Real Estate/Mortgage

Job Description SCOPE:  This position is responsible for processing the initial certification of applicants for the Housing Choice Voucher Housing Program and verifying eligibility for continued occupancy.  ESSENTIAL FUNCTIONS:  include, but are not necessarily limited to:·         Interview residents and applicants to obtain and verify all income and family composition to establish initial and continued eligibility of applicants and residents to participate in the Housing Choice Voucher Programs.  ·         Process reported changes on the system and/or add a new client to the system.  This includes entering data on the CCS system to the preliminary display, update, family, asset, income, contract, unit, and note screens.  ·         Calculate monthly payment for rent and utilities.·         Generate appointment letters from the CCS system.  Reminder letters, termination letters, and release owners check notifications are mailed prior to the scheduled appointment date.·         Develop relationships with applicants and property owners.  Follow up with the client and landlord to gather necessary forms and/or status of units.·         Assist with briefing session. Performs a re-briefing if the client does not understand and/or needs clarity concerning the Housing Choice Voucher programs.  Update the system, answer questions, estimate the Housing Choice Voucher payment, and explain the tenants’ percentage limit.·         Schedule inspections and respond to tenant complaints in regard to conditions of units.·         Answer a series of phone calls, assist clients, new applicants and landlords on the telephone.·         Perform additional duties as assigned.

Requirements MINIMUM QUALIFICATIONS: ·         Bachelor’s degree or equivalent combination of education and experience with coursework in Business Math, Social Work, Community Relations or Communication or equivalent experience.·         Knowledge of PC-based software applications (Microsoft Word, Excel and Groupwise)·         At least two (2) years of college level courses in Business Math, Social Work, Community Relations or Communication or equivalent experience.·         At least two (2) years experience in social work or related field, which requires contact with the public, or similar work involving evaluation of personal income and other assets.·         Must be proficient in basic business math (addition, subtraction, multiplication, division and calculation of fractions and percentages). ·         Experience with implementing contracts, policies, and procedures.·         Ability to maintain confidentiality.·         Excellent customer service skills and the ability to work in a fast paced environment.·         Must enjoy working with numbers and have the ability to frequently memorize data.·         Knowledge of HUD regulations and advanced business math.·         Incumbent must obtain their housing specialist certification within one (1) year of employment OTHER:  The incumbent must possess and maintain a valid driver's license in state of residence, and maintain an insurable driving record under the terms and conditions of the CMHA auto liability policy.  The incumbent may have no more than 4 accumulated points in 3 consecutive years. Note:      As a condition of employment at CMHA, you must agree to and pass a drug screen test, criminal     background check, and motor vehicle check.

Additional Information

Job Available Date: May, 2008

Career Level:experienced

Education Level: degree

Job Status:full-time

Job Type:employee

Salary:$31k-$50k USD /year