Client Relations Manager
Job Categories
Sales
Job Description
Provide support and customer service for cincysavers.com.
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Requirements
* High quality, detailed phone work and emailing customers/prospects is required.* Owning the entire customer service and follow up process after a prospect is converted to a client. * Ensure customer satisfaction with coupon results.
* Process requests from Account Executives and clients.
* Provide coupon advice and recommendations to clients.
* Work with our back end team to update & maintain website.
* Assist in other sales projects and assignments.* 4-year college degree or similar work experience, preferably in sales
* Have at least 3 to 5 years, experience in similar capacity
* Excellent communication - both oral & writing
* Proficiency with Microsoft Office
* Well organized with paperwork and electronic files
* A self-starter- be able to work independently within company guidelines & accountable for accomplishing goals
* Strong business sense and understanding of working in corporate environment.
* Knowledgeable in professional business format presentation
* Detail oriented & accurate with numbers
* Be able to work in a fast pace environment with deadlines and multi-tasking* Project a pleasant, friendly, professional businesslike image for the company and must work effectively with people while representing the company on the telephone and in person.* Work effectively in a team environment.* Maintain positive rapport with co-workers, vendors, and clients* Work in compliance with Company policies and procedures.* Consistently works hours required. Works more when required to meet deadlines including weekends, holidays, evenings, etc.
PHYSICAL DEMANDS:
- Receive, process, and maintain information through oral and/or written communication effectively.
- Substantial physical movements (motions) of the wrists, hands, and/or fingers.
- Lift, move, and carry up to 20 pounds on occasion.
- Ability to extend hand(s) and arm(s) in any direction with good eye and hand coordination.
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Additional Information
Job Available Date: August, 2010
Career Level:experienced
Education Level: degree
Job Status:full-time
Job Type:employee
Salary: Not Specified